Youth Protection Policy

The Company establishes and implements this Youth Protection Policy to safeguard young individuals from harmful environments and to support their healthy development. This policy is grounded in global standards for youth protection and aligns with applicable laws and best practices in all regions where we operate.

The Company strictly restricts access by persons under 19 to harmful, illegal, or unethical content and takes firm measures to prevent exposure to such material. The Company undertakes the following actions:

1. Restricting Youth Access to Harmful Information

The Company implements verification or age-restriction mechanisms to ensure that minors cannot access harmful media or restricted content. Services requiring adult verification apply additional controls to limit access and protect youth users through systematic management.

2. Training for Staff Responsible for Youth Protection

The Company provides training to youth-protection officers and relevant service managers on:

• applicable laws and regulations regarding youth protection,
• standards for restricting harmful information,
• procedures for identifying harmful content,
• reporting and handling violations.

3. Counseling and Handling Complaints Related to Harmful Information

The Company assigns qualified personnel to handle counseling and complaints related to harmful information affecting minors, ensuring that harm does not spread further.
When internal resolution is difficult, users are guided to appropriate external agencies depending on the nature of the issue.

4. Raising Awareness Among All Users

Through our internal ethics code and user guidelines, the Company clearly informs users that engaging in inappropriate or harmful behavior may result in restriction of service use or civil/criminal liability.

When new harmful information emerges, the Company promptly communicates relevant notices or emails to protect both youth and all users.

5. Designation of Youth Protection Officer

The Company appoints a Youth Protection Officer and responsible staff members to collect feedback, manage complaints, and oversee all operational matters related to youth protection.

Youth Protection Officer

• Name: Stefan Schneider
• Email: [email protected]